Delivery

DELIVERY TIMINGS

The following relates to our delivery policy of online orders:

UK MAINLAND

For orders placed before 12 noon on a working day, we aim to dispatch within 24 hours and deliver within no more than 2-3 working days and usually next day. There is a standard mainland UK delivery cost.

NORTHERN ISLAND/CHANNEL ISLANDS

For orders placed before 12 noon on a working day, we aim to dispatch within 24 hours and deliver within no more than 2-4 working days. There is a standard UK overseas delivery cost.

EUROPE

For orders placed before 12 noon on a working day, we aim to dispatch within 24 hours and deliver within between 3 and 5 working days. Delivery costs will vary according to country of receipt.

INTERNATIONAL

For orders placed before 12 noon on a working day, we aim to dispatch within 24 hours and deliver within 2-7 working days. Delivery costs will vary according to country of receipt.

TRACKING YOUR DELIVERY

You will be sent tracking information via email from DPD once your order has been dispatched. You will also receive a SMS alert one hour before the actual delivery (usually by 12 noon.) This information also includes information on missed deliveries and changing delivery instructions.

NOTE: All deliveries require a signature upon receipt. Any duty or taxes incurred in the country of destination are the sole responsibility of the customer.